What's in the box
- MRCOOL® EasyPro™ 12K BTU 5th Gen Mini-Split Condenser
- 16 ft. Pre-Charged Fast Connection® Line Set
- MRCOOL® Warranty Documentation
- Installation Hardware
Free curbside shipping on eligible MRCOOL® systems across the continental U.S. Most products ship in 3–5 business days and arrive in 4–10 days, depending on your location. Freight carriers will call to schedule delivery.
Returns accepted within 30 days on new, unopened items in original packaging. A restocking fee of up to 35% may apply for HVAC equipment — we’ll always confirm before issuing a return authorization.
Each MRCOOL® system is backed by manufacturer warranty coverage as defined by product and model — typically 5–10 years on major components. Register your system after installation to activate full coverage.
Need help with sizing, voltage or compatibility? Email support@coolheatdirect.com — our U.S. team replies within one business day.
MODEL: EZPRO-12-HP-C-11516D-O
Smart DIY Cooling for Rooms Up to 550 sq. ft.
The MRCOOL® EasyPro™ 12k BTU 5th Generation Mini-Split Condenser is the ideal heating and cooling solution for small to mid-sized rooms—delivering high efficiency and ultra-quiet comfort in a DIY-friendly package. Designed to cover spaces up to 550 sq. ft., this outdoor condenser comes pre-charged with R-454B refrigerant and includes a 16 ft. Fast Connection® line set for quick, tool-free installation.
With a high-efficiency SEER2 rating of 19.5 and quiet operation at just 54 dB(A), it’s perfect for bedrooms, offices, small retail spaces, and more. Wi-Fi connectivity lets you control your climate from anywhere using the SmartHVAC® app or your voice through Alexa and Google Assistant. Plus, it’s engineered with Low Ambient Cooling down to 5°F for year-round use in server rooms or greenhouses.
Why You’ll Love It
✅ Sized for Mid-Sized Rooms — Efficiently heats and cools up to 550 sq. ft. when paired with a compatible 12k BTU air handler
✅ DIY Installation Made Simple — Pre-charged 16 ft. Fast Connection® line set included — no vacuum pump or pro tools needed
✅ Smart Wi-Fi Control — Use the SmartHVAC® App or connect via Alexa and Google Assistant for hands-free operation
✅ Energy Efficient & Quiet — 19.5 SEER2 performance and whisper-quiet 54 dB operation
✅ Low Ambient Cooling — Operates even in 5°F outdoor temperatures—ideal for server rooms or garages
✅ Gold Fin® Coil Protection — Corrosion-resistant design for long life in coastal and humid climates
✅ Auto Restart Feature — System restores settings automatically after power outages
✅ Solid Warranty Coverage — Lifetime Limited (with registration), 2-Year Compressor, 1-Year Parts
Questions, answered
Everything homeowners ask before buying a MRCOOL® system.
Installation
Do I need an HVAC technician to install this?
No. MRCOOL® DIY systems are designed for homeowner installation. The pre-charged Quick Connect® line set means there's no refrigerant handling, no vacuum pump, and no special tools or license required.
How long does installation take?
Most single-zone systems go in within a few hours: mount the indoor air handler, set the outdoor condenser, connect the pre-charged line set, and power it on.
Do I need an electrician?
The system needs a dedicated circuit. Most homeowners have a licensed electrician add the breaker and disconnect — everything else you can do yourself.
Sizing & compatibility
What BTU size do I need?
As a rule of thumb: up to 400 sq ft → 9–12K BTU, 400–600 sq ft → 12–18K, 600–1,000 sq ft → 18–24K. Use the room-size guide above and factor in insulation, ceiling height and sun exposure.
Will it heat in winter?
Yes — these are heat pumps, so they heat and cool. Many MRCOOL® systems keep heating in sub-freezing temperatures; check each model's spec sheet for its low-temperature heating range.
115V or 230V — which do I need?
9K–12K units are usually 115V (standard outlet circuit); 18K and larger are typically 230V. The voltage is shown in the product options and specifications.
Warranty & support
What warranty is included?
MRCOOL® systems carry manufacturer warranty coverage — typically 5–10 years on major components when you register your system after installation.
How do I get help choosing or installing?
Email support@coolheatdirect.com — our U.S. team replies within one business day with sizing, voltage and compatibility help.
Shipping & returns
How fast does it ship?
Most products ship in 3–5 business days with free curbside delivery in the continental U.S. The freight carrier calls to schedule your delivery.
Can I return it?
Returns are accepted within 30 days on new, unopened items in original packaging. A restocking fee may apply to HVAC equipment — we always confirm before issuing a return authorization.
-
Genuine MRCOOL® Systems -
DIY-Friendly Installation -
U.S. Shipping -
Secure Checkout -
Sizing Help
