Cookie Policy

Cool Heat Direct LLC

Last Updated: 06.07.2026

This Cookie Policy explains how Cool Heat Direct LLC (“we”, “us”, “our”) uses cookies and similar technologies on www.coolheatdirect.com (the “Website”).

Cookies help the Website function, improve performance, support analytics, measure advertising, and improve customer experience.

By using the Website, you agree that cookies and similar technologies may be used as described below. Where required by law, you may be asked to provide consent through a cookie banner or preference tool.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

They help websites:

  • Function properly

  • Remember preferences

  • Support secure checkout

  • Improve website performance

  • Understand how visitors use the site

  • Measure advertising and marketing activity

Similar technologies, such as pixels, tags, and scripts, may also be used for analytics, advertising, security, and website functionality.

2. Types of Cookies We Use

A) Essential Cookies

Essential cookies are required for core Website functions.

These may support:

  • Secure checkout

  • Shopping cart functionality

  • Account login

  • Fraud prevention

  • Payment processing

  • Website security

  • Basic site navigation

Without essential cookies, the Website may not function correctly.

B) Performance & Analytics Cookies

Performance and analytics cookies help us understand how visitors use the Website.

These may collect information such as:

  • Pages viewed

  • Time spent on pages

  • Actions taken on the Website

  • Device and browser information

  • General traffic and performance data

This helps us improve site performance, usability, product pages, and customer experience.

Tools may include Shopify analytics, Google Analytics, Microsoft Advertising tracking, or similar services, depending on what is active on the Website.

C) Functional Cookies

Functional cookies help remember choices you make and improve your experience.

These may support:

  • Site preferences

  • Login status

  • Form information

  • Shopping experience improvements

  • Other customer experience settings

D) Advertising & Retargeting Cookies

Advertising and retargeting cookies, pixels, or similar technologies may be used to measure advertising performance and show relevant ads on other platforms.

These tools may help us:

  • Measure ad performance

  • Understand whether ads lead to website activity

  • Improve advertising relevance

  • Avoid showing irrelevant ads

  • Support remarketing or retargeting where enabled

Tools may include Microsoft Advertising Universal Event Tracking (UET), Google Ads, Meta/Facebook Pixel, email marketing platforms, or other advertising and marketing tools, depending on what is active on the Website.

These technologies may collect information about your browsing activity on our Website and may interact with advertising platforms according to their own privacy policies.

E) Security Cookies

Security cookies help protect the Website, customers, and transactions.

These may support:

  • Fraud prevention

  • Suspicious activity detection

  • Secure checkout

  • Account protection

  • Website security monitoring

3. Third-Party Cookies

Some cookies and similar technologies may be set by third-party providers that support our Website and business operations.

These may include:

  • Shopify and checkout service providers

  • Payment processing providers

  • Analytics tools

  • Advertising platforms

  • Email and marketing tools

  • Fraud prevention and security services

  • Customer service or website support tools

These third parties may collect or process data according to their own privacy policies and terms.

4. Managing Cookie Preferences

You can control cookies through your browser settings by blocking or deleting cookies.

Most browsers allow you to:

  • View what cookies are stored

  • Delete cookies

  • Block cookies for specific websites

  • Block cookies for all websites

  • Adjust tracking or privacy settings

Please note: blocking essential cookies may affect Website functionality, including cart, checkout, account login, and payment processing.

Where available, you may also manage cookie preferences through cookie preference tools on the Website.

5. Advertising & Opt-Out Choices

You may be able to limit certain advertising cookies, tracking, or targeted advertising through browser settings, device settings, or platform-level opt-out tools.

You can also manage advertising preferences using industry opt-out tools, such as:

  • Network Advertising Initiative opt-out page

  • Digital Advertising Alliance opt-out page

  • Your browser privacy settings

  • Your device advertising settings

  • Advertising platform privacy settings, where available

To submit a cookie-related privacy request or opt-out request, please contact Cool Heat Direct LLC at:

support@coolheatdirect.com

Please use the subject line:

Cookie Request or Opt-Out Request

Please include your name, email address, and the nature of your request so we can review and process it.

6. Do Not Track Signals

Some browsers include a “Do Not Track” setting.

Because there is no consistent industry standard for responding to Do Not Track signals, the Website may not respond to these settings.

You can still manage cookies and tracking preferences through your browser settings, device settings, available platform tools, or by contacting us using the opt-out instructions above.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time.

Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after changes are posted means you accept the updated Cookie Policy.

8. Contact Us

For cookie-related questions, privacy requests, or opt-out requests, please contact:

Cool Heat Direct LLC
Phone: +1 (307) 429-3634
Email: support@coolheatdirect.com
Hours: Monday–Friday, 9:00 AM–6:00 PM ET

Business Address: Cool Heat Direct LLC, 30 N Gould St, Sheridan, WY 82801, United States