What's in the box
- MRCOOL® EasyPro™ 12K BTU Indoor Air Handler
- MRCOOL® EasyPro™ 12K BTU Outdoor Condenser
- 16 ft. Pre-Charged Quick Connect® Line Set
- Remote Control
- Installation Accessories
- MRCOOL® Warranty
- Free U.S. curbside delivery within the Lower 48 States on qualifying orders
- Orders ship from U.S. warehouses
- Delivery times may vary by location and carrier availability
- Returns accepted within 30 days for unused and uninstalled products
- Approved returns may be subject to a restocking fee
Manuals & documents
MODEL: EZPRO-12-HP-11516
Effortless DIY Comfort for Spaces up to 500 sq. ft.
Enjoy whisper-quiet, reliable heating and cooling tailored perfectly for bedrooms, home offices, workshops, or server rooms. The EasyPro™ 12K BTU Complete Mini-Split System delivers smart, energy-efficient climate control right where you need it — all installed by you, no special tools, gauges, or professional help required.
This all-in-one bundle includes the indoor air handler, outdoor condenser, and a pre-charged Quick Connect® line set for fast, frustration-free setup in hours, not days.
Pair it with the SmartHVAC app for Wi-Fi-enabled control, or manage your comfort with the included remote.
Why You’ll Love It
✅ Simple DIY Installation — No HVAC technician needed. Connects easily with the pre-charged Quick Connect® line set for fast, clean, reliable setup.
✅ Reliable Comfort — 12,000 BTU capacity efficiently heats and cools spaces up to 500 sq. ft.
✅ Smart-Home Ready — Control your climate from anywhere with the SmartHVAC app. Works with Amazon Alexa and Google Assistant for seamless voice control.
✅ Ultra-Quiet Operation — Operates between 23 and 40 dBA, keeping bedrooms, offices, and workspaces peacefully quiet.
✅ Clean, Fresh Air — Washable, reusable air filters help maintain air quality and system efficiency with minimal upkeep.
✅ Built to Last — Features a corrosion-resistant Gold Fin® coating, ideal for coastal homes or humid climates.
✅ Year-Round Performance — Low ambient cooling operates down to 5°F, perfect for garages, server rooms, or greenhouses.
✅ Flexible Operation Modes — Includes Sleep Mode, Fan-Only, Auto Cool, and more for custom comfort control.
✅ Warranty Protection — Covered by a 2-year parts and 1-year compressor warranty for peace of mind.
Important:
Always consider additional factors such as ceiling height, insulation quality, sun exposure, number of windows, climate, and the number of heat-producing appliances in your space when choosing the right system.
| BTU Capacity | 12,000 BTU |
| Voltage | 115V |
| SEER | 20 |
| Coverage Area | Up to 500 sq. ft. |
| Sound Rating (dBA) | 23 – 40 |
| Wi-Fi Compatibility | Yes |
| Line Set Length | 16 ft. Pre-Charged Quick Connect® |
| Cooling Operating Range | 5°F – 122°F |
| Heating Operating Range | 5°F – 86°F |
| Air Filter | Washable, reusable |
| Warranty | 2-Year Parts / 1-Year Compressor |
Questions, answered
Everything homeowners ask before buying a MRCOOL® system.
Installation
What installation requirements apply to this product?
Installation requirements vary by product type. Selected complete MRCOOL® DIY systems are designed for homeowner installation when fitted in line with the manufacturer’s instructions, local codes and permit requirements.
Central HVAC systems, including Universal®, VersaPro®, Central Ducted Hyper Heat and packaged systems, are intended for professional installation by a qualified HVAC contractor. Licensed electrical work may also be required.
Components, thermostats, controls, line sets and accessories should be installed according to their product documentation and compatibility requirements. Always review the product page, manufacturer guidance and warranty conditions before installation.
Will I need any additional parts, tools or professional services?
Additional requirements vary by product and installation. Tools, electrical materials, mounting hardware, connecting components or other installation supplies may be required unless specifically stated as included.
Review the product description, specifications, installation information and What’s Included section, where available, before ordering.
Where can I find product documents or installation instructions?
Available specifications, installation instructions, owner’s manuals and manufacturer documents are provided on the product page where applicable.
Some simple accessories may not have a separate installation manual. Contact our team if you need help locating documentation for a particular product or model.
Sizing & Compatibility
How do I confirm this product is compatible with my equipment?
Review the product type, model number, dimensions, voltage, capacity, refrigerant type, connection sizes and compatibility information shown on the product page, where applicable.
Components, thermostats, controls and accessories must be matched to compatible equipment. Contact our team before ordering if you are uncertain about compatibility.
What should I check before ordering?
Confirm the product name and model number, together with any relevant dimensions, voltage, capacity, refrigerant type, connections and installation requirements.
For replacement components and accessories, compare the product specifications with your existing equipment and the relevant manufacturer documentation before placing your order.
What is included with this product?
The supplied items are listed in the What’s Included section or product description, where applicable. Only the products, components and accessories specifically stated are included.
Electrical materials, mounting equipment, connecting components or other installation supplies may need to be purchased separately unless expressly stated otherwise.
Warranty & Support
What warranty coverage applies to this product?
Warranty coverage varies by product and model. Eligible MRCOOL® products are covered according to the manufacturer’s warranty terms, registration requirements and installation conditions.
Accessories and individual components may have different coverage. Cool Heat Direct can provide available warranty documentation and general guidance, while warranty eligibility and claim decisions are determined by the manufacturer.
How can I get help before ordering?
Email support@coolheatdirect.com with the product name or model number and details about your project or existing equipment.
For compatibility questions, include the model numbers of any products you intend to connect, control, replace or use together.
Support hours: Monday–Friday, 9 AM–6 PM ET.
Shipping & Returns
How will my order be shipped?
Free standard shipping is available on eligible orders to the Lower 48 states and Washington, D.C.
Orders are generally processed within 3–5 business days, followed by approximately 5–12 business days in transit. Delivery timing varies by product availability, destination and carrier scheduling.
Smaller products may ship by parcel carrier. Larger equipment may be delivered curbside by freight carrier. The carrier may contact you to arrange a delivery appointment.
Can I return this product?
Return requests may be submitted within 30 calendar days of delivery. Products must be new, unused and uninstalled and, where applicable, unpowered. They must also be complete and in their original manufacturer packaging. Prior written authorization is required.
For approved change-of-mind returns, incorrect sizing or customer ordering errors, the customer is responsible for return freight and a 15% restocking fee applies.
Verified damaged, defective, incorrect or incomplete orders are handled separately under our full policy.
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