MODEL: UHP1824AH1824-O

Reliable Whole-Home Comfort. Lower Energy Bills. Year-Round Peace of Mind.

If your current HVAC system struggles to keep your home comfortable, costs too much to run, or is simply reaching the end of its life, the MRCOOL® Universal® Series 24K BTU 2 Ton Heat Pump System offers a smarter solution.

Designed to provide efficient heating and cooling throughout the year, this complete central ducted system helps maintain consistent temperatures from room to room while reducing energy consumption compared to many traditional systems. Whether you're replacing an aging HVAC unit or upgrading your home's comfort, the Universal® Series delivers dependable performance you can count on through every season.

Advanced inverter technology automatically adjusts output based on your home's needs, helping eliminate large temperature swings, improve efficiency, and create a quieter, more comfortable living environment. Instead of constantly turning on and off, the system works intelligently in the background to maintain comfort while using energy more efficiently.

Built for flexibility, reliability, and long-term performance, the MRCOOL® Universal® Series is an excellent choice for homeowners looking for a modern heating and cooling solution that delivers comfort today while helping reduce operating costs for years to come.

Backed by a 10-Year Parts Warranty and 2-Year Limited Labor Warranty, it's a confident investment in your home's comfort, efficiency, and value.

Why You’ll Love It

✅ Up to 18.6 SEER2 energy efficiency
✅ Consistent temperatures throughout your home
✅ Lower monthly heating and cooling costs
✅ Advanced DC inverter technology
✅ Quieter operation than many traditional systems
✅ Flexible installation options
✅ Compatible with MRCOOL® NO-VAC® Quick Connect® Line Sets
✅ Optional backup heat kit compatibility
✅ Environmentally friendly R-454B refrigerant
✅ Industry-leading warranty protection

Best For

  • Homes approximately 1,000–1,200 sq ft
  • Replacing older central HVAC systems
  • Homeowners looking to lower energy costs
  • Attics, closets, basements, and crawlspace installations
  • New construction and retrofit projects
  • Homes requiring year-round heating and cooling

Questions, answered

Everything homeowners ask before buying a MRCOOL® system.

Installation

What installation requirements apply to this product?

Installation requirements vary by product type. Selected complete MRCOOL® DIY systems are designed for homeowner installation when fitted in line with the manufacturer’s instructions, local codes and permit requirements.

Central HVAC systems, including Universal®, VersaPro®, Central Ducted Hyper Heat and packaged systems, are intended for professional installation by a qualified HVAC contractor. Licensed electrical work may also be required.

Components, thermostats, controls, line sets and accessories should be installed according to their product documentation and compatibility requirements. Always review the product page, manufacturer guidance and warranty conditions before installation.

Will I need any additional parts, tools or professional services?

Additional requirements vary by product and installation. Tools, electrical materials, mounting hardware, connecting components or other installation supplies may be required unless specifically stated as included.

Review the product description, specifications, installation information and What’s Included section, where available, before ordering.

Where can I find product documents or installation instructions?

Available specifications, installation instructions, owner’s manuals and manufacturer documents are provided on the product page where applicable.

Some simple accessories may not have a separate installation manual. Contact our team if you need help locating documentation for a particular product or model.

Sizing & Compatibility

How do I confirm this product is compatible with my equipment?

Review the product type, model number, dimensions, voltage, capacity, refrigerant type, connection sizes and compatibility information shown on the product page, where applicable.

Components, thermostats, controls and accessories must be matched to compatible equipment. Contact our team before ordering if you are uncertain about compatibility.

What should I check before ordering?

Confirm the product name and model number, together with any relevant dimensions, voltage, capacity, refrigerant type, connections and installation requirements.

For replacement components and accessories, compare the product specifications with your existing equipment and the relevant manufacturer documentation before placing your order.

What is included with this product?

The supplied items are listed in the What’s Included section or product description, where applicable. Only the products, components and accessories specifically stated are included.

Electrical materials, mounting equipment, connecting components or other installation supplies may need to be purchased separately unless expressly stated otherwise.

Warranty & Support

What warranty coverage applies to this product?

Warranty coverage varies by product and model. Eligible MRCOOL® products are covered according to the manufacturer’s warranty terms, registration requirements and installation conditions.

Accessories and individual components may have different coverage. Cool Heat Direct can provide available warranty documentation and general guidance, while warranty eligibility and claim decisions are determined by the manufacturer.

How can I get help before ordering?

Email support@coolheatdirect.com with the product name or model number and details about your project or existing equipment.

For compatibility questions, include the model numbers of any products you intend to connect, control, replace or use together.

Support hours: Monday–Friday, 9 AM–6 PM ET.

Shipping & Returns

How will my order be shipped?

Free standard shipping is available on eligible orders to the Lower 48 states and Washington, D.C.

Orders are generally processed within 3–5 business days, followed by approximately 5–12 business days in transit. Delivery timing varies by product availability, destination and carrier scheduling.

Smaller products may ship by parcel carrier. Larger equipment may be delivered curbside by freight carrier. The carrier may contact you to arrange a delivery appointment.

Can I return this product?

Return requests may be submitted within 30 calendar days of delivery. Products must be new, unused and uninstalled and, where applicable, unpowered. They must also be complete and in their original manufacturer packaging. Prior written authorization is required.

For approved change-of-mind returns, incorrect sizing or customer ordering errors, the customer is responsible for return freight and a 15% restocking fee applies.

Verified damaged, defective, incorrect or incomplete orders are handled separately under our full policy.

No questions match your search.
  • MRCOOL® Systems
  • DIY-Friendly Options
  • Free Lower 48 Shipping
  • Secure Checkout
  • Product Sizing Help
MRCOOL® Systems
DIY-Friendly Options
Free Lower 48 Shipping
Secure Checkout
Product Sizing Help